How to Retrieve a Log File

• To retrieve a log, login to your Clarity PPM environment and view the URL bar in your browser
  
  

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• Update everything after your domain name to /niku/nu#action:security.logs, it should look something like this:

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• Once on the logs page, update the Log File field to the requested log and click Go. 

   

• Click Download. Provide this file to your Hosting Support Contact

Note: Your contact may request you update the Server field as well