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Clarity on AWS Environment Backup Program

Clarity on AWS Environment Backup Program

As part of the normal course of operations, Rego maintains a robust backup and recovery management service. The Rego managed infrastructure is designed in a highly available configuration to ensure service continuity. The infrastructure and plan are routinely tested for risks, threats and availability. The recovery point objective (RPO) < 1 hour. The recovery time objective (RTO) is < 4 hours.

DEFINITIONS:

  • RPO: Recovery Point Objective – The interval between snapshots, the maximum data that may be lost.

  • RTO: Recovery Time Objective – The duration to fully restore a database and Clarity services.

  • PITR: Point-in-Time-Recovery – Frequent archive of database transactions for incremental rollback

  • Snapshot: A database snapshot is a differential database backup

  • UTC: Coordinated Universal Time - To ensure that daylight savings and global times are aligned

  • Business Weekday: Rego maintains a business week as Sunday 08:00 UTC – Friday 22:00 UTC

  • Maintenance weekends: All operations are locked down during maintenance weekends

STANDARD PRODUCTION BACKUPS:

8-day backup for PROD environments with a 5-minute PITR for those 8 days.  Separate twice-daily full backup for PROD is stored for up to 4 weeks. This includes the following details:

  1. An 8-day point in time backup for PROD databases with a 5 minute RPO

  2. An 8-day daily incremental snapshot for the PROD database taken at approximately 01:00-02:00 UTC

  3. An 8-day daily incremental snapshot for the PROD database taken at approximately 07:00-08:00 UTC

  4. An 8-day daily archive for PROD filestores

  5. Separate once-per-day full backups are captured and stored for up to 4 weeks

  6. All backups are encrypted and stored in multiple AWS datacenters within a region

  7. A full backup is always taken prior to a Clarity application upgrade by default

STANDARD NON-PRODUCTION BACKUPS:

7-day daily snapshot backup for NON-PROD environments for disaster recovery purposes only.  This includes the following details:

  1. A 7-day daily incremental snapshot for the NON-PROD databases taken at approximately 01:00-02:00 UTC

  2. A 7-day daily archive for NON-PROD filestores

  3. All backups are encrypted and stored in multiple AWS datacenters within a region

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