As part of the normal course of operations, Rego maintains a robust backup and recovery management service. The Rego managed infrastructure is designed in a highly available configuration to ensure service continuity. The infrastructure and plan are routinely tested for risks, threats and availability. The recovery point objective (RPO) < 1 hour. The recovery time objective (RTO) is < 4 hours.
DEFINITIONS:
RPO: Recovery Point Objective – The interval between snapshots, the maximum data that may be lost.
RTO: Recovery Time Objective – The duration to fully restore a database and Clarity services.
PITR: Point-in-Time-Recovery – Frequent archive of database transactions for incremental rollback
Snapshot: A database snapshot is a differential database backup
UTC: Coordinated Universal Time - To ensure that daylight savings and global times are aligned
Business Weekday: Rego maintains a business week as Sunday 08:00 UTC – Friday 22:00 UTC
Maintenance weekends: All operations are locked down during maintenance weekends
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