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NOTE: VPN and Database access will only be provided for Dev environments.

  • To request VPN access on the support portal, select the Manage VPN Accounts option:

  • The Raise a Ticket screen will appear. Fill out the fields as follows:

    Summary: Specify that a new access is required
    Description: Be sure to include the following information:
    - Email Address and Name of the User
    Environment: The URL of the non-PROD environment you require database access to

  • After the fields are filled out, click Send. A case will be create and a support agent will assist you in the process to obtain the key file necessary for VPN access to the database.

  • For further information about setting up a VPN, use this Article: How to Set up VPN Access

NOTE: No more than 5 concurrent accounts may be granted. It is the responsibility of your organization to reach out to Rego to request the deactivation of any user no longer working with you. Rego is not responsible under any conditions for the governance of the provided credentials.

Options to access data in PROD environments:

Recommendation:

http://xogbridge.com. Rego recorded an internal demo on this in 2019: https://web.microsoftstream.com/video/1c26e5af-d922-4db4-8af8-aebeeeaea927

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