How to create a ticket

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Once an option is chose the screen will expand the required fields to raise a request:
Summary: This is the Request Title
Description: This is the full description of the incident or request, please share all possible details for a quicker solution
Severity: This is the severity of the issue or request:

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Severity

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Description

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1

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Loss of service block any progress

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2

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Loss of functionality could block progress

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3

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Loss of functionality may block progress

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4

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Functionality not working as expected with work around

Environment: The environment experiencing an issue or the question is related to.
Attachment: Any number of files can be attached to the request if necessary:

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