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  • The Raise a Ticket screen will appear. Fill out the fields as follows:

    Summary: Specify that a new access is required
    Description: Be sure to include the following information:
    - Email Address and Name of the User
    Environment: The URL of the non-PROD environment you require database access to

  • After the fields are filled out, click Send. A case will be create and a support agent will assist you in the process to obtain the key file necessary for VPN access to the database.

  • For further information about setting up a VPN, use this Article: How to Set up AWS VPN Access to Non-Prod Oracle Databases

NOTE: No more than 5 concurrent accounts may be granted. It is the responsibility of your organization to reach out to Moventus Clarity by Rego to request the deactivation of any user no longer working with you. Moventus Clarity by Rego is not responsible under any conditions for the governance of the provided credentials.

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To ensure the best connection to the VPN and the underlying Oracle Non-Prod Database, Moventus Clarity by Rego recommends JDK 1.7 or later, SQL Developer v4 or later and the most current AWS VPN client. The connectivity will negotiate over the TLS 1.2 protocol.

  • Download and install the latest AWS VPN Desktop Client on your local machine from AWS website at:
    https://aws.amazon.com/vpn/client-vpn-download/
    If your desktop image is managed by your IT department you may need to contact your internal team to get this client installed. If you utilize a different VPN Client, please work with your IT department to configure it. Moventus Clarity by Rego supports the AWS VPN Client, and provides the instructions below.

  • Once the client is installed and you have the VPN profile file (.ovpn) provided by Clarity by MoventusRego, you are ready to configure the client.

  • Open the AWS VPN Client and on the file tab select the Manage Profiles option:

     

  • A new screen will pop-up, select the Add Profile option and enter a name for the connection.  Browse for the saved .ovpn file provided by Clarity by Moventus Rego and click the Add Profile button

     

  • To connect, return to the initial window, select the desired profile and click Connect.

  • If the connection is successful, you are ready to access your database using your existing DB client.

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Below you can find the most common errors using the VPN connection provided by MoventusClarity by Rego

1. The VPN process failed to start.  The port is already in use by another process

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