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Please note that NOTE: VPN and Database access to non-dev environments will not only be provided for Dev environments at this time.

Non-Dev Environment options:

Recommendation #1:

http://xogbridge.com. Rego recorded an internal demo on this in 2019: https://web.microsoftstream.com/video/1c26e5af-d922-4db4-8af8-aebeeeaea927

Recommendation #2:

RegoXchange has a technical note named “Clarity PPM SaaS JDBC…” that details how to run queries via the Jaspersoft server using a Jaspersoft driver. The link to this is: http://regoxchange.com/show/1130/

Dev Environments:

• To request VPN access on the support portal select the Manage VPN Accounts option

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• The Raise a Ticket screen will appear. Fill out the fields as follows:
  
  Summary: Specify that a new access is required
  Description: Be sure to include the following information:
  - Email Address and Name of the User
  - Specific Tier of the Non prod environment (dev, test, etc.)
  Environment: The URL of the environment you require Database access to
  

• After the fields are filled out, click Send. A case will be create and a support agent will assist you in the process to obtain the key file necessary for access
  

• For further information about setting up a VPN, use this Article: How to Set up VPN Access
  

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