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• The Raise a Ticket screen will appear. Fill out the fields as follows:
  
  Summary: Specify that a new access is required
  Description: Be sure to include the following information:
  - Email Address and Name of the User
  Environment: The URL of the environment you require Database access to
  

• After the fields are filled out, click Send. A case will be create and a support agent will assist you in the process to obtain the key file necessary for access
  

• For further information about setting up a VPN, use this Article: How to Set up VPN Access
  

NOTE: No more than 5 concurrent accounts may be granted. It is the responsibility of your organization to reach out to Rego to request the deactivation of any user no longer working with you. Rego is not responsible under any conditions for the governance of the provided credentials.

Non-Dev Environment options:

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