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June 30th, 2023 4:00pm Eastern:

Certain end users in US region are reporting connectivity issues to Clarity environments. AWS has reported an outage and are investigating the availability of EC2 instancesAll connection issues have been resolved.

Rego will post a root cause analysis document to this page.

Issue: Inability to connect to the Clarity website by end users, BG and Jaspersoft services also impacted

Impact: Users in US region

Current Status: Resolved

June 30th, 2023 3:45pm Eastern:

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