June 30th, 2023 1:00pm Eastern:

Certain end users in US region are reporting connectivity issues to Clarity environments. AWS has reported an outage and are investigating the availability of EC2 instances.

Issue: Inability to connect to the Clarity website by end users, BG and Jaspersoft services also impacted

Impact: Users in US region

Current Status: AWS reported an issue with the RDS service, and are investigating the connectivity issues affecting the databases

Next Update: 15 minutes

June 30th, 2023 12:45pm Eastern:

Certain end users in US region are reporting connectivity issues to Clarity environments. AWS has reported an outage and are investigating the availability of EC2 instances.

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