December 5th, 2022 4:13pm Eastern: All users in affected regions have reported full recovery of connectivity. Rego and AWS have confirmed internet-related outages in these regions. Users outside of these regions were able to access Clarity environments as normal. Rego will post a root cause analysis document to this page.
Issue: Inability to connect to the Clarity website by end users
Impact: Users in certain regions of the US
Current Status: Resolved
December 5th, 2022 4:05pm Eastern: Certain end users in midwest/east regions of the US are seeing signs of internet connectivity recovery. Rego and AWS have confirmed internet-related outages in these regions. Users outside of these regions continue to be able to access Clarity environments as normal. Rego will update this page with further details once full internet connectivity recovery is confirmed.
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