There are no known issues in the Rego managed Clarity environments hosted on Amazon Web Services. If you are encountering an issue, please conduct due diligence with your team then submit a ticket to Rego with comprehensive details of the issue.
October 25th, 2022 11:48pm Eastern: Rego continues to investigate the cause and remediation of the incident on Oct 24th. The draft root cause analysis report is below. This report will be updated with further details as they become known and the investigation concludes.
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October 24th, 2022 1:16pm Eastern: Rego believes a full recovery has been achieved. We are working with Amazon Web Services to develop a root cause analysis. We will continue to diligently investigate and post updates to this page as they become available. A full root cause analysis will be posted to this page once available.
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