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Once connected the tables will be available to retrieve data:
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ODATA Service Account Password Reset Procedure:
In the future, if you wish to reset the password for the service account that authenticates the ODATA connection to Clarity, follow this guidance:
ODATA authentication happens through REST. Whenever the ODATA service account password is expired in Clarity it must be reset from the Clarity Administration side (Clarity Administration-> Organization → Resources) and not from the “Forgot Password” link on the login screen of NON-SSO URLs.
When the password is changed in Clarity (not SSO, but on Clarity Administration-> Organization → Resources), the new password will come into effect immediately. Password change has no dependency on the Refresh ODATA model Job or any other sync process as authentication directly happens against the Clarity URL through REST API.
If Power BI is unable to connect to ODATA with the new password, it is because of caching that is done at the Power BI client side. Once the Clarity password is changed, please make sure to clear the caches in Power BI. Additionally, SSO password change does not automatically change the password on the Clarity admin side i.e., the user will be able to login to Clarity using a new password, but Rest/XOG will work only with the old password but fails with the new password. The user needs to manually change the Clarity administration password for the respective ODATA users after each password rotation.
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