Page Comparison

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SQL

SELECT BATCH_NO

, USER_NAME

, JOB_RUN_ID

, IS_CURRENT

, BATCH_DATE

, LAST_NAME

, FIRST_NAME

, EMAIL_ADDRESS

, PROCESSING_STATUS

, PROCESSING_MESSAGE

FROM Z_REGO_COGNITO_SYNC

WHERE IS_CURRENT = 1

AND PROCESSING_STATUS != 'SUCCESS'The Cognito User Sync Job is intended to be self sufficient and in most cases it will exclude or fail users only when they are not properly created in Clarity (like having spaces or unsupported characters).

Still, when needed the portlet “Rego SaaS Cogntio Details” can be imported and used to troubleshoot any potential issues.

The file below can be imported via XOG and added via Clarity Studio to any given page as a portlet.

Once imported the portlet will display the following layout, where:

• Run Date: the date when the user was processed

• Batch No: a unique identifier for that given execution

• Job Run ID: Clarity’s Job Run ID

• User Name: Clarity User Name

• Last Name: Clarity User Last Name

• First Name: Clarity User First Name

• Email Address: Clarity User Email Address

• Status: The resulting action taken by the job

• Processing Message: Will display any errors during processing, to be shared with our support team for troubleshooting.

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